Lahore · Pakistan · Remote IT support nationwide
Home/Home & Retail IT
Home & retail IT support

Same engineers. Smaller jobs.

Laptop repairs, Windows installation, upgrades, Wi-Fi, printers, CCTV and data recovery — for homes, home offices and small shops across Lahore. Send us a photo of the problem and we will quote before opening anything.

01 — Repairs

When it stopped working.

We diagnose first and quote before proceeding. If the repair costs more than the machine is worth, we will tell you that instead of doing it.

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Laptop repair

Screens, keyboards, hinges, charging ports, batteries, cooling and boot failures.

  • No-power and no-display diagnosis
  • Screen and battery replacement
  • Overheating and fan servicing
  • Liquid damage assessment
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Desktop repair

Power supplies, motherboards, storage failures and assembly faults.

  • Component-level fault finding
  • PSU and motherboard replacement
  • Dust, thermal and cable cleanup
  • Custom build assembly
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Software & Windows

Operating system problems that do not need new hardware.

  • Windows installation and activation
  • Driver and update failures
  • Virus and malware removal
  • Slow-performance cleanup
02 — Upgrades

Before you replace it, upgrade it.

An SSD is the single cheapest way to make a slow machine usable again. Most laptops five years old or newer are worth upgrading rather than replacing.

What we upgrade

Parts and fitting
  • →SSD upgrade — the biggest single speed improvement available, with your data migrated across
  • →RAM upgrade — matched to your exact model before we order anything
  • →Battery replacement — genuine or quality-equivalent cells with a warranty
  • →Storage expansion — additional drives for photos, video and archives
  • →Thermal servicing — repaste and clean for machines that throttle or run hot

Is it worth upgrading?

Honest guidance
  • ✓Machine is under six years old and the chassis is sound — upgrade
  • ✓Slow but stable, still on a mechanical hard drive — upgrade, this is the common case
  • ✓Runs out of memory with several tabs and apps open — upgrade
  • ✕Motherboard fault on an older machine — replacement usually costs less
  • ✕Repair quote approaches the price of a comparable used machine — replace
03 — Setup & installation

Installed properly, first time.

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Printer setup

Wired, wireless and network sharing across every device in the house or shop.

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Wi-Fi setup

Router configuration, dead-zone fixes, mesh extension and securing an open network.

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CCTV installation

Camera placement, recording, retention and phone viewing for homes and shops.

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Home office setup

Desk, machine, monitors, backup, printer and network configured as one working system.

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Small shop IT

Billing machines, barcode and receipt printers, and counter networking.

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Accessories

Keyboards, mice, headsets, monitors, cables, UPS units and mounts supplied and fitted.

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UPS & power

Protection sized to your equipment so load shedding does not corrupt open files.

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Software licences

Genuine Windows and Microsoft 365 licences, installed and activated.

04 — Data recovery

When the files matter more than the machine.

Stop using the device. This is the single most useful thing you can do. Continuing to use a drive that is failing, or one where files were deleted, overwrites the very data we are trying to recover. Power it down and bring it in.

We recover from failed and failing hard drives, SSDs, memory cards, USB drives and phones — including accidental deletion, formatting, corrupted partitions and drives that no longer appear in Windows. Recovery is assessed first: you get told what is recoverable and what it costs before any work is authorised.

Physical damage cases — drives that click, grind or have suffered impact or liquid — need clean-room handling. We assess these and tell you honestly whether it is worth pursuing, because sometimes it is not.

How it works

Four steps, no surprises.

  1. Send us the problem on WhatsAppDescribe what happened and send a photo of the machine or the error on screen. Most issues can be narrowed down before you travel anywhere.
  2. We diagnose and quoteYou get told what is wrong, what it costs and how long it takes. Nothing is opened, replaced or wiped without your approval.
  3. Repair or installWorkshop or on-site, whichever suits the job. Your data is left alone unless the fix requires otherwise, and we say so first.
  4. Tested and handed backChecked working before it leaves us, with the parts warranty explained and the old parts returned if you want them.
Service structure

What things generally cost.

Parts pricing moves with the market, so we quote on the day. The structure below is fixed.

Diagnosis
Fault identified and explained before any work is authorised
Free with repair
Windows installation
Clean install, drivers, updates and activation
Fixed rate
SSD or RAM upgrade
Part plus fitting and data migration
Part + fitting
Virus and malware cleanup
Removal, cleanup and protection setup
Fixed rate
Data recovery
Assessed first — you approve before recovery begins
Quoted per case
On-site visit in Lahore
Wi-Fi, printers, CCTV and home office setup at your address
Call-out + work
Questions

Home & retail FAQ.

Will I lose my data during a repair?

Not without being told first. For most repairs your data is untouched. Where a fix requires wiping the drive — a corrupted Windows installation, for example — we tell you before starting and back your files up first wherever the drive still allows it.

Do you come to my house, or do I bring it in?

Both. Wi-Fi problems, printers, CCTV and home office setup are on-site jobs because they involve your actual space. Laptop and desktop repairs are usually faster in the workshop where the tools and spare parts are.

How long does a repair take?

Software work — Windows installation, cleanup, upgrades — is often same day. Hardware repairs depend on part availability, which we confirm at the quote stage rather than leaving you waiting.

Do you charge just to look at it?

Diagnosis is free when you proceed with the repair. If you decide not to, a small diagnostic charge applies for the time spent. You will know which situation you are in before we start.

Is there a warranty?

Yes. Parts carry the manufacturer or supplier warranty, and our workmanship is covered. The terms are given in writing with the job, not implied.

Can you help with a machine you did not sell me?

Of course. Most of what comes through the workshop was bought elsewhere. Brand and origin make no difference.

Tell us what is broken.

A photo and a short description on WhatsApp is usually enough for us to tell you what it needs and roughly what it costs.

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